Shipping and Delivery Policy for NEW APES


Thank you for choosing NEW APES for your shopping needs. This Shipping and Delivery Policy outlines our practices regarding the shipping of your orders.

1. Shipping Locations
We currently ship to addresses within India. If you wish to have an order shipped internationally, please contact our customer service for more information.

2. Shipping Methods and Costs
We offer various shipping options to meet your needs. Shipping costs and delivery times will depend on the selected shipping method and your location. The available options will be displayed at checkout.

Standard Shipping: Delivery within [5-7] business days.
Express Shipping: Delivery within [5] business days.
Note: Delivery times are estimates and may vary due to unforeseen circumstances.

3. Order Processing Time
All orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.

4. Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number and link to monitor the status of your shipment.

5. Delivery Issues
If your order has not arrived within the expected delivery timeframe, please contact our customer service team at [customer.support@newapes.in]. We will work with the shipping carrier to resolve any issues.

6. Damaged or Lost Packages
In the event that your package is lost or damaged during transit, please contact us within [ 48 hours] of receiving the item or the expected delivery date. We will assist you in resolving the issue.

7. Address Changes
Please ensure that your shipping address is accurate at the time of checkout. If you need to change your address after placing an order, contact us immediately. Changes can only be made before the order is shipped.

8. Shipping Restrictions
Certain items may have shipping restrictions based on regulations or policies. If any items in your order are subject to such restrictions, we will notify you and either provide a refund or adjust your order accordingly.

9. Customer Service
For any questions or concerns regarding shipping and delivery, please reach out to our customer service team at: customer.support@newapes.in